Just a reminder of the mindless actions taken by corporations and the recent power of the consumer. The NY Times reported on a blogger who posted a video of her 300 page AT&T bill for her fabulous new iPhone. Most of the line items in the weighty bills she and her iPhone toting compatriots were for text and internet data transfers, all of which were at a charge of zero. So the bills wasted ridiculous amounts of paper and fuel for transportation. How did no one at AT&T figure this out before the ginormous shipping bill was generated?
To this, I say Grr.
Thankfully, customers complained and AT&T responded:
"Apple iPhones around the country were displaying this text message: 'We are simplifying your paper bill, removing itemized detail. To view all detail go to att.com/mywireless. Still need full paper bill? Call 611.'"
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